A First-Time Buyer’s Guide to Custom Engagement Rings
Two short videos answering the most common questions — even if you’ve never bought jewelry before.
They’re quick, honest, and designed to help you feel confident as you start exploring custom rings.
GETTING STARTED
Ordering Process:
Start here: Your Custom Ring Guide. It’s a free, no-pressure video made for first-time buyers. From there, you can reach out anytime and we’ll guide you step-by-step.
That’s totally normal. We help you choose based on personality, lifestyle, or even a few reference photos. Many of our clients say the final ring was even more meaningful than anything their partner would’ve picked themselves.
Yes. You don’t need to know anything — we’ll guide you through ideas, sketches, and approvals so you feel confident throughout.
Timeline & Process:
Most rings take 4 to 6 weeks from final design approval. Rush options may be available — just ask.
Share your idea or inspiration
We send you a sketch or 3D render
You approve or request edits
We craft your ring and ship it securely
Check for more here for details
Absolutely. We love working with your drawings, Pinterest boards, or anything that inspires you — even a napkin doodle.
Budget & Pricing:
Not necessarily. Our rings start around $1,500 and are built around your budget. By choosing the right stone and design, you can create something beautiful without paying for inflated brand markups.
Yes — absolutely. With that budget, you can start exploring high-quality lab-grown diamonds, beautiful sapphires, and even smaller natural diamonds. We’ll help you choose the right stone and setting to make something meaningful, timeless, and perfectly aligned with your vision.
Yes. Just let us know your ideal budget (even if it’s rough), and we’ll build options around it.
Sizing & Fit:
You can borrow one of their rings (from the correct finger) and take it to a jeweler. Or ask a trusted friend or sibling to help you find out discreetly.
We offer resizing in most cases, and it’s it's almost always (besides very complex peaces) included in the service.
We’ll send you a guide or sizing tools if needed — just ask.
Gemstones, Metals & Materials:
We work with a variety of ethically sourced stones:
Diamonds (natural & salt-and-pepper)
Sapphires (including teal and Montana)
Emeralds, Moissanites, Moss Agates, and more
We offer yellow gold, rose gold, white gold, and platinum in 14k and 18k options.
Yes. We source conflict-free stones and use recycled metals wherever possible.
Customer Support, Warranty & Peace of Mind:
We offer a lifetime warranty on craftsmanship and setting. You're covered.
You won’t be left hanging — we’re a small, dedicated team, and I personally stay involved with every ring we make.
If you have questions, you can always email us at support@ninavova.com, or just reply to any email we’ve already exchanged — I’ll see it and get back to you directly.
You can also reach out through our contact page if that's easier.
Just reach out. No pressure, no obligation — you can book a free consultation or message us directly.
Still Have Questions?
Let’s Talk.
Whether you’re just getting started or already have a few ideas, we’d love to help.
There’s no pressure — just honest answers and support, whenever you’re ready.